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Vacation Inn Phoenix, Phoenix
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Key details
About the Hotel
2420 W Thomas Rd,
Phoenix,
Arizona,
United States of America,
85015,
Arizona
Vacation Inn Phoenix is a 2-star hotel featuring a year-round outdoor swimming pool and spa tub. Complimentary WiFi and a business center are also available.
Rooms & Amenities
Rooms at Vacation Inn Phoenix are air-conditioned and equipped with a TV, a small refrigerator, and coffee-making facilities. Each room includes a private bathroom with a hairdryer and complimentary toiletries.
Dining Options
The hotel offers convenient dining options nearby, including Jack in the Box, Starbucks, and Denny's, all within a short walking distance. Encanto is home to numerous restaurants and cafes serving local and international cuisine.
Leisure & Business
Vacation Inn Phoenix features recreational amenities, allowing guests to take advantage of the outdoor pool and spa tub. The hotel also has facilities measuring 2,600 square feet, including conference space.
Location & Transportation
This Phoenix hotel is within a 10-minute drive of notable landmarks, including Arizona State Capitol and Grand Canyon University. Guests can access public transport via nearby bus and city train stations.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Room!
“The room was incredibly spacious, exceeding my expectations and providing a comfortable environment for relaxation.” view full review
Comfortable King Bed
“The king size bed was a dream! It provided the perfect amount of comfort for a restful night's sleep.” view full review
Clean and Refreshing
“The bathroom was spotless and well-maintained, making the whole experience feel refreshing and pleasant.” view full review
Convenient Kitchenette
“The kitchenette was a great addition, allowing me to prepare simple meals during my stay, which was very convenient.” view full review
General
Free Wi-Fi
Parking
Pets allowed
Rooms/ Facilities for disabled
Spa & Leisure
Swimming pool
Room features
Air conditioning
Bathroom
Free toiletries
Media
Television
Room decor
Carpeted floor
Show more
Location
2420 W Thomas Rd,
Phoenix,
Arizona,
United States of America,
85015,
Arizona
Map view
2420 W Thomas Rd,
Phoenix,
Arizona,
United States of America,
85015,
Arizona
City landmarks
2605 N 15th Ave
Encanto Park and Recreation Area
1.3
mi
Museums
Heard Museum
2.3
mi
Church of Spirit Awareness
2400 ft
Museums
Children's Museum of Phoenix
3.4
mi
1826 W McDowell Rd
Arizona State Fair
1.3
mi
Amusement & Theme Parks
Enchanted Island
1.4
mi
Museums
Phoenix Art Museum
2.4
mi
Events
Arizona Veterans Memorial Coliseum
1.4
mi
Church
West High Baptist Church
4200 ft
Church
The Church of Jesus Christ of Latter-day Saints
4400 ft
New Bethel Church of the Living God
4800 ft
401 E Jefferson St
Chase Field
3.6
mi
Saint Gregorys Church
4900 ft
AT Systems Security Inc
5000 ft
Church
St. Gregory Catholic Church
5000 ft
Arizona State Fairgrounds
1.1
mi
Phoenix Parks District Office
5300 ft
Garden
Japanese Friendship Garden of Phoenix
2.4
mi
Museums
Arizona Capitol Museum
2.4
mi
Universal Technical Institute
1.0
mi
Store
Nature's Medicines Dispensary
1.1
mi
Margarita Place Historic District
1.1
mi
Emmanuel Temple
1.1
mi
Arizona College-Allied Health
1.2
mi
Arizona Veterans Memorial Arena
1.2
mi
Church
Phoenix Light And Life Church
1.2
mi
Light and Life Free Methodist Church
1.2
mi
Church
Grace Temple Apostolic Church
1.2
mi
Sunnyslope Mountain
1.2
mi
Golf Course
Encanto Golf Course
1.2
mi
Nearby
Church of Spirit Awareness
700 ft
Restaurants
Jack in the Box
100 ft
2440 W Thomas Rd
Starbucks
700 ft
2441 W Thomas Rd
Denny's
900 ft
2801 No. Black Canyon
McDonald's
500 ft
2427 W Thomas Rd
Dunkin'
800 ft
2345 W. Thomas Rd
Puerto Rico Latin Grill
2.8
mi
2714 W Thomas Rd
Subway
2.8
mi
2775 W. Thomas Rd. Suite 101
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
clean
comfortable
outdated
unpleasant
8.0/10
Great
Rooms
5.0
Location
5.0
Service
5.0
Dining
5.0
Guest reviews
8.0/10
based on 5 reviews
5.5
5.5/10 based on 1036 reviews
John
United States of America,
May
2024
5.0/10
My stay at the hotel was a mix of good and bad. On the positive side, the room was very inexpensive and spotlessly clean. However, there was a roach walking about, which was quite off-putting. The hotel seemed outdated and smelled strongly of cigarette smoke both in the room and down the halls.
Rooms
6.0
The room was very inexpensive and spotlessly clean, but the presence of a roach was a major downside. The outdated decor and smell of cigarette smoke was not pleasant.
Service
5.0
The service I received during my stay was just as bad as the hotel itself. The staff were rude and very unprofessional. However, to their credit, they did take care of the issues raised.
Location
5.0
The hotel is located in the outskirts of Phoenix, which was not too friendly. Despite being inexpensive, it was difficult to get to, especially with ongoing renovations making it unsuitable for a comfortable stay.
Dining
5.0
The dining experience left much to be desired. The food was poor quality, with limited options and not fresh at all. The only positive note was that the prices were low.
Facilities
5.0
The overall experience was affected by the poor maintenance and cleanliness of the hotel.
Timothy
United States of America,
March
2024
5.0/10
The hotel had some drawbacks like rundown rooms with holes in the bathroom wall and outdated appliances, but it also featured a kitchenette. Despite finding blood on the carpet, the room offered some amenities. Service was shaky, with delays in towel delivery and unprofessional behavior, though the staff was helpful in situations like being locked out. The location had its issues, being in an economically depressed area with litter and safety concerns but was conveniently close to dining options. The dining experience was subpar, lacking fresh options and variety, although the eclectic British dishes were a unique touch.
Rooms
5.0
The rooms need an update and were not in the best condition, but the presence of a kitchenette was convenient.
Service
5.0
Service was inconsistent with delays and unprofessional behavior, but there were instances of helpfulness.
Location
5.0
The location had safety concerns and a delapitated look, but was conveniently close to dining options.
Dining
5.0
The dining options were limited and lacked freshness and variety, except for the eccentric British dishes.
Facilities
5.0
Eugene
United States of America,
December
2023
5.0/10
I had a mixed experience at the hotel. Although the service was friendly and accommodating, the outdated and smoky rooms were a major letdown. The location had its ups and downs, with safety concerns but also some nice amenities like a hot tub. The dining options left much to be desired, offering subpar food quality.
Rooms
5.0
The rooms were horribly outdated and reeked of cigarette smoke.
Service
5.0
The service, provided by Chelsea and other staff, was like crap.
Location
5.0
The location had safety issues, but there were nice amenities like a hot tub.
Dining
5.0
The dining experience was very poor, offering cold, processed food.
Facilities
5.0
The facilities were outdated.
Chris
United States of America,
December
2023
5.0/10
My stay at the hotel was a mix of positives and negatives. The service was friendly and helpful, but the dining options left much to be desired. The location had its drawbacks, but the overall experience was decent for the price.
Rooms
5.0
The rooms were not what I expected based on the pictures shown, and they could have been cleaner. However, the front desk staff made me feel uncomfortable, which was disappointing.
Service
7.0
Overall, the service was nice and helpful. However, some staff members were rude and unprofessional, detracting from the overall experience.
Location
5.0
The hotel is situated in an economically depressed area, surrounded by debris and cigarette butts. However, it was convenient for my check-out location.
Dining
5.0
The dining experience was a hit or miss, with mostly processed and pre-packaged options. Not much freshness to be found.
Facilities
5.0
James
United States of America,
October
2023
5.0/10
My stay at the hotel was quite disappointing overall. The rooms were in desperate need of renovation, with a strong smell of cigarette smoke lingering in the air. The service was subpar, with rude staff and filthy towels and sheets. The location was questionable, requiring a cash deposit and facing disturbances like fights in the hallway. The dining options were limited and mostly unappealing.
Rooms
5.0
The rooms were outdated, reeked of cigarette smoke, and overall unpleasant.
Service
5.0
The service was appalling, with rude and unprofessional staff. Definitely not recommendable.
Location
5.0
The location had its issues, including disturbances and additional cash deposit requirements.
Dining
5.0
The dining experience was disappointing, with very limited and unappetizing options.
Facilities
5.0
The facilities were lacking, matched with the overall disappointing experience.